1. Information We Collect
We collect the following types of information:
a) Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed through secure third-party gateways)
Hearing-related information if you provide it voluntarily (e.g. hearing loss description)
2. How We Use Your Information
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Respond to inquiries or customer service requests
Improve our website and services
Send promotional emails (you can opt out anytime)
Comply with legal obligations
3. Cookies and Tracking Technologies
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track website usage, and deliver relevant advertising. You can manage your cookie preferences through your browser settings.
4. Sharing of Your Information
4. Sharing of Your Information
We do not sell, rent, or trade your personal data. However, we may share it with:
Service providers (e.g., payment processors, delivery companies, email platforms)
Legal authorities if required by law
Analytics and marketing partners (non-personal, aggregated data)
5. Data Security
5. Data Security
We take reasonable steps to protect your data using encryption, secure servers, and limited access protocols. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access the personal data we hold about you
Correct or delete your information
Withdraw consent or object to processing
Lodge a complaint with a data protection authority
To exercise these rights, please contact us at the details provided below.
7. Children’s Privacy
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please read their policies before submitting any personal data.
9. Changes to This Policy
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our services means you accept the updated terms.
